Legal

Privacy Policy

Last updated: November 2026

1. Introduction

This platform ("we", "the Platform", or "the Company") attaches great importance to user privacy and the protection of personal information. This Privacy Policy is intended to explain how we collect, use, store, and share your personal information, and how you can access, update, control, and protect your personal information.

This Privacy Policy applies to all services provided by the Platform. By using our products and services, you indicate your agreement that we may collect, use, store, and share your relevant information in accordance with this Privacy Policy.

2. Information We Collect

To provide you with better services, we collect the following types of information:

Information You Provide

When you register an account, use the services, participate in surveys, or interact with us, you may provide certain information, including but not limited to:

  • Personal identification information, such as name, email address, phone number, and address;
  • Account information, such as username, password, and security questions;
  • Transaction information, such as order details, payment information, and invoice information;
  • Content you upload, publish, or create through our services.

Information We Collect Automatically

When you use our services, we may automatically collect information using various technologies, including but not limited to:

  • Device information, such as hardware model, operating system version, device identifiers, and browser type;
  • Log information, such as service usage records, browsing history, search queries, and web browsing behavior;
  • Location information, such as your IP address and GPS signals;
  • Information collected through cookies and similar technologies.

Information from Third Parties

We may collect information about you from third-party partners, affiliated companies, or other publicly available sources, for example:

  • Information obtained from service providers, such as logistics providers and payment service providers;
  • Shared information obtained from partners, such as information shared when you log in to our services through a third-party account;
  • Information obtained from public channels, such as public social media profiles.

3. How We Use Your Information

We may use the collected information for the following purposes:

  • Providing, maintaining, and improving our services;
  • Creating and managing your account;
  • Processing your orders and payments;
  • Sending service notifications and updates;
  • Responding to your inquiries and requests;
  • Conducting market research and data analysis to improve our products and services;
  • Recommending products, services, and activities that may interest you;
  • Ensuring the security of our services and preventing fraud;
  • Complying with legal and regulatory requirements.

4. Sharing and Disclosure of Information

We value your privacy and, in principle, do not share your personal information with third parties, but we may share your personal information in the following circumstances:

  • Business partners: We may share information with partners related to providing services, such as logistics companies and payment service providers, to complete your order processing and delivery;
  • Affiliated companies: We may share your information with our affiliated companies for the purposes described in this Privacy Policy;
  • Third-party service providers: We may entrust third-party companies or individuals to provide certain services on our behalf, such as data analysis, email delivery, and customer service;
  • Legal requirements: We may disclose your personal information if required by law, legal process, litigation, and/or requests from public and governmental authorities.

Before sharing personal information, we will require third parties to protect the confidentiality of your personal information and to use it only for specific purposes.

5. Information Security

We take various security measures to protect your personal information from unauthorized access, disclosure, use, modification, or destruction:

  • Using encryption technology to protect data transmission;
  • Implementing access control mechanisms to ensure that only authorized personnel can access personal information;
  • Establishing data classification and grading systems, data security management standards, and data security development standards to regulate the storage and use of personal information;
  • Conducting regular security and privacy protection training to strengthen employees' awareness of the importance of protecting personal information.

Although we have taken reasonable measures to protect your information, please note that the Internet environment is not one hundred percent secure, and we cannot guarantee the security of any information you transmit through our services.

6. Your Rights

Under applicable laws and regulations, you may have the following rights:

  • Right of access: You have the right to access the personal information we hold about you;
  • Right to rectification: If you believe the personal information we hold is inaccurate or incomplete, you may request that we correct or supplement it;
  • Right to erasure: In certain circumstances, you have the right to request the deletion of your personal information;
  • Right to restrict processing: In certain circumstances, you have the right to restrict our processing of your personal information;
  • Right to object: In certain circumstances, you have the right to object to our processing of your personal information;
  • Right to data portability: Where technically feasible, you have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller.

To exercise the above rights, please contact us through the contact information provided on our Contact page. We will respond to your request within a reasonable time.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store your information in order to provide a more personalized user experience and services.

A cookie is a small text file stored on your device when you visit a website. Our purposes for using cookies include:

  • Remembering your preference settings;
  • Analyzing how you use our services;
  • Helping us improve service quality;
  • Providing you with more personalized content and services.

You can refuse or delete cookies through your browser settings, but this may affect your experience using our services.

8. Children's Privacy

Our services are primarily directed at adults. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child has provided us with personal information without your consent, please contact us, and we will take measures to delete the relevant information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post a notice on the website and, where appropriate, notify you by email or other means. We encourage you to review this Policy regularly to understand how we protect your information.